1. Introduction

Welcome to Kavach Infra Solutions LLP ("Kavach", "we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our website www.kavachinfra.in and our AI-powered fire safety compliance platform, Kavach FireSight Pro.

By accessing or using our services, you acknowledge that you have read, understood and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

When you register for our services, we collect:

• Name and email address (via Google OAuth authentication)
• Profile picture (from your Google account)
• Company or organization details (if provided)
• Phone number (if provided for support)

2.2 Technical Files and Documents

When you use Kavach FireSight Pro, we collect:

• Construction drawings, floor plans and technical documents you upload
• PDF files and images for fire safety analysis
• Analysis results, Bill of Quantities (BOQ) and compliance reports
• Chat messages and queries sent to our AI assistant

2.3 Usage Information

We automatically collect certain information when you use our services:

• IP address, browser type and operating system
• Pages visited, time spent and features used
• Login timestamps and session information
• Activity logs for security and analytics purposes

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide AI-powered fire safety compliance analysis and generate NBC, NFPA and BIS compliant reports
• User Authentication: To verify your identity and manage your account through Google OAuth
• Admin Approval: To review and approve user access requests by our admin team
• Communication: To send approval notifications, welcome emails and important updates via info@kavachinfra.in
• Improvement: To analyze usage patterns, improve our AI models and enhance user experience
• Support: To respond to your inquiries and provide technical assistance
• Security: To detect, prevent and address technical issues, fraud or security threats
• Compliance: To comply with legal obligations and enforce our terms and conditions

4. AI and Machine Learning

Kavach FireSight Pro utilizes advanced AI technology:

• AI Vision Technology: We use advanced machine learning models to analyze your uploaded documents and generate compliance reports
• Data Processing: Your files are processed by AI systems to extract fire safety information, detect compliance gaps and generate BOQs
• Training: We do not use your uploaded files to train our AI models without your explicit consent
• Quality: AI-generated reports are provided as guidance and should be reviewed by qualified professionals

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who assist us (Google OAuth, Email delivery services)
• Admin Team: Your registration details are shared with our admin team (kavachinfrasolutions@gmail.com and info@kavachinfra.in) for approval purposes
• Legal Compliance: When required by law, court order or government authority
• Business Transfers: In connection with a merger, acquisition or sale of assets, with prior notice to you
• Consent: With your explicit consent for any other purpose

6. Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for all data transmission
• Secure storage of files and documents in MongoDB database
• Access controls and authentication mechanisms
• Regular security audits and monitoring
• Admin approval workflow to control user access

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations and resolve disputes
• Maintain analysis history and reports for your records

You may request deletion of your account and associated data by contacting us at info@kavachinfra.in. Some information may be retained for legal or legitimate business purposes.

8. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your information for certain purposes
• Portability: Request transfer of your data to another service provider
• Withdrawal: Withdraw consent for data processing (where consent is the legal basis)

To exercise any of these rights, please contact us at info@kavachinfra.in with your request.

9. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Maintain your session and keep you logged in
• Remember your preferences and settings
• Analyze usage patterns and improve our services
• Provide a personalized user experience

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our services.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at info@kavachinfra.in and we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us: